Returns and Refund Policy

HomePolicyReturns and Refund Policy


Wallnets offers a 30-Day Satisfaction Guaranteed Policy
Try it for 30 days and if you are not satisfied, got any defective or incorrect product with your purchase, you may return items within 30 days of the original purchase date for a full refund of the purchase price. The 30-day satisfaction guarantee applies only to items purchased on We cannot accept returns from items purchased elsewhere. The 30-day satisfaction guarantee policy does not apply to custom or personalized products. If you return items that were part of a promotion, your refund may be reduced. Customers are responsible for shipping and handling on all return orders*.

Incorrect or Defective Items
If you received an incorrect item please let us know – we want to make it right! Email and our claims department will follow-up within 1-2 business days. The correct product will be shipped out once returning product has been scanned and is in transit back to Wallnets.

If you have a defective item, please click here to see our warranty page. Refunds will be issued in the same form the product was originally purchased.

For any questions about your order please contact us at or call us at+923344495979.


·  You must notify us within 30 days of delivery by writing to  or by whatsapp us at +923344495979. At WALLNETS , we look at each dispute on a case-by-case basis and try to be fair to both parties.

·  The replacement will be sent in case of a defective/faulty/damaged item. You will be required to email photographic evidence of the defective item at  , within 7 days of purchase before any claims can be processed.

·  Please note that customers are responsible for the cost of returning the items to us but for our beloved customers we charges ZERO for sending you back .

·  Also in case defected piece received by customer,  the cost of delivery charges will be reimbursed via bank transfer . 


·  We aim to process all returns with 5-7 working days of receiving.

·  During busy sale events please allow up to 14 working days for your return to be processed.


·  In the event you are unsatisfied with the size you purchase and would like to receive a different size, you are most welcome to send your purchase back to WALLNETS  by contacting us via email at within 7 days of the delivery date. 

·  The product/s must be unused, in the original packaging with labels and protective stickers attached.


·  Yes we do refund in case damaged or if there was a mistake by packing staff and the product received does not match the product you have ordered.

·  In the case of refund shipping and handling charges will not be refunded. 

·  The minimum period for processing refund is 7-10 working days.


Exchanges during a sale or on a discounted product are ONLY applicable if there was a mistake by packing staff and the product received does not match the product you have ordered.

There are certain scenarios where it is difficult for us to support returns & exchanges. Such scenarios include but are not limited to the following:

·  Exchange request is made outside the specified time frame.

·  The product is damaged because of use.

·  The product was tampered with.

Note: For further queries about exchanges and returns, please contact us at +923344495979 or email us at 

Need help?

Contact us at for questions related to refunds and returns.

Start typing to see products you are looking for.
Shopping cart
Sign in

8 − 4 =

No account yet?

Create an Account
We use cookies to improve your experience on our website. By browsing this website, you agree to our use of cookies.
Accept More info